Please allow system administrators to define whether or not the resolution tab of a CSR is required to be filled in. I think "by service domain" would be a great option.
Daniel
Please allow system administrators to define whether or not the resolution tab of a CSR is required to be filled in. I think "by service domain" would be a great option.
Daniel
With the new STAT 6.1 upgrade, the Edit Objects feature, was removed from the Change Management tabs. We need this functionality back into STAT. Currently we have a special team that migrates our PeopleSoft code into Prod. They used this tab, in the past…
1) Add an explicit Search/Find button to the Search CSR Engine dialog and make it the default button when the Enter/Return key is pressed. For example, if I click/tab out of the search field to check the Open CSRs Only checkbox, I have to click/tab back…
Stat is installed on several machines. Continually having the Error 39 on only 1. The same install files were used on all of them. The error comes up after you login to Stat - When trying to open any CSR, you immediately get "Error (39) Error accessing…