Under Review
over 4 years ago

Change terminology on Approvals screen from Required/Optional to All/Minimum

When defining approvals, the terminology is a little confusing.

The column header "Required" means that ALL members of the class/queue must approve, but users immediately think that they want "REQUIRED" because the APPROVAL is required.  What they want most of the time is OPTIONAL, but that doesn't mean that the APPROVAL is optional, it means that a MINIMUM number of users must approve.

I proposing that

a)  column Header of REQUIRED be changed to MINIMUM

b) that the drop-drop choices be either "ALL" or "MINIMUM" and if MINIMUM is selected then a default value of 1 is selected (as it is today) in the NUMBER column.

c) the verbiage in the Approval Description would say something like:

Class:  DBA Lead Approval,  1 minimum user(s) must approve

-- instead of --

Class:  DBA Lead Approval.  1 optional user(s) must approve