Efficient and ethical data use during the coronavirus pandemic not only saved lives but also demonstrated the need for businesses to provide digital services to the public.
The public sector is under pressure to improve customer experience through digital innovation; however, 90 percent of digital projects only deliver incremental improvements and fail to meet expectations.
Databases are currently a clear hindrance to this improvement, as 84 percent of organisations undertaking their digital transformation have had projects cancelled, delayed or reduced in scope because of the limitations of their legacy databases.
Given that data is now the driving force of the world's modern economies, it's imperative organisations get ahead of the game and take their databases on the transformation journey to achieve their transformation goals.
In this session, we’ll explore how to;
- Drive a new era of growth in the public sector
- Use data effectively
- Boost efficiency
- Improve applications
- as well as enabling you to become that trusted advisor for your prospects and customers while they achieve their digital transformation goals.
Through a series of practical case study examples, you will gain valuable insights into a range of critical issues related to effective data use for your public sector customers.