Recent Ideas
  • Export to Excel CSRs with summarized estimated hrs/actual hrs columns

    • Ideas
    • Coming Soon on Oct 1, 2019
    • 0 Comments
    Please find attached document. Export_to_Excel_Enhancement_request.docx Need the Export button enabled to extract the below details to get the extract of the below projects. Navigationè File è Open Project è (search by project code). 1] We...
    • Aug 28, 2019 3:46 PM
  • Rapid Recovery improvement

    • Ideas
    • Under Review on Nov 27, 2017
    • 1 Comment
    Currently all environments across domains are listed in Rapid Recovery. We would like to have environments listed Service Domain access specific. Also restrict users from migration based on the environments attached to their profile.
    • Nov 27, 2017 5:45 PM
  • Add columns from the Task to the Queue Tab enhancement request.

    • Ideas
    • Under Review on Aug 19, 2019
    • 3 Comments
    the CSR Console is customized by the Setup button. From here each Tab you like to appear in the CSR Console is grouped by Standard List which can be based on Application, Queue, Task and so on. In your case, you would like to add columns from the...
    • Aug 19, 2019 3:27 PM