Stat

(Hope the screen shot is readable to folks viewing this) Created a Business Rule that will trigger when a Stat Migration has been scheduled. Would like the subject to be changed from "Migration Notification" to Scheduled Migration Notification of CSR...

Would like to have Stat execute a command during migration of Generic File Objects. Same way it happens with Stat EBS Object: Oracle Apps File Objects. Similar to what exists with Stat EBS Object: Oracle Apps File Objects, where you can define a command...

In Stat 5.8 a "feature" was implemented that defaults the assigned user to the queue owner. I am not sure what business process this was intended to address, but it is causing problems at our site. What happens far too often is a CSR gets saved with the...