Stat

In previous releases the <> in the CSR Type Template would mean that the information is optional. The <<>> would mean that it's required for Description and/or Resolution. Stat 6.2 no longer has an option to make the resolution to be required for CSR...

Currently all environments across domains are listed in Rapid Recovery. We would like to have environments listed Service Domain access specific. Also restrict users from migration based on the environments attached to their profile.

the CSR Console is customized by the Setup button. From here each Tab you like to appear in the CSR Console is grouped by Standard List which can be based on Application, Queue, Task and so on. In your case, you would like to add columns from the...