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Recent Ideas
  • Stat Business Rules Email Content Enhancement Request

    • Ideas
    • Coming Soon on Mar 3, 2017
    • 3 Comments
    (Hope the screen shot is readable to folks viewing this) Created a Business Rule that will trigger when a Stat Migration has been scheduled. Would like the subject to be changed from "Migration Notification" to Scheduled Migration Notification of CSR...
    • Oct 17, 2016 6:17 PM
  • 5.8 - Queue Owner default-want to default to Open by instead of Queue Owner

    • Ideas
    • Coming Soon on Oct 25, 2017
    • 0 Comments
    Previous to 5.8, when creating a CSR, the user was required to choose from the people assigned to the queue that is in place for the first step in the workflow. There was no default user assigned. Apparently in 5.8, Stat was "enhanced" to automatically...
    • Jan 23, 2017 5:23 PM
  • Viewing Data and DM objects, through STAT.

    • Ideas
    • Coming Soon on Jul 12, 2019
    • 0 Comments
    With the new STAT 6.1 upgrade, the Edit Objects feature, was removed from the Change Management tabs. We need this functionality back into STAT. Currently we have a special team that migrates our PeopleSoft code into Prod. They used this tab, in the past...
    • Aug 21, 2018 3:45 PM