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Recent Unread Content
Recent Ideas

  • STAT - Business rule to include CSR short description

    sunil_gaddam
    • Ideas
    • Coming Soon on Oct 18, 2017
    • 0 Comments
    Currently "Migration Notification" event business rule just indicates CSR#, Migrator, Target Environment details. This information is not sufficient for the users to understand what was migrated. Can we make this configurable so that we can add additional...
    • Oct 16, 2017 6:05 PM

  • 5.8 - Queue Owner default-want to default to Open by instead of Queue Owner

    reneau.oglesby
    • Ideas
    • Coming Soon on Oct 25, 2017
    • 0 Comments
    Previous to 5.8, when creating a CSR, the user was required to choose from the people assigned to the queue that is in place for the first step in the workflow. There was no default user assigned. Apparently in 5.8, Stat was "enhanced" to automatically...
    • Jan 23, 2017 5:23 PM

  • Improve Stat Version Control (VCM) integration,Branching and Automation

    schavva
    • Ideas
    • Under Review on Sep 15, 2017
    • 0 Comments
    Most of version control (VCM) tool and practices, code is managed in multiple branches (Like Project Branch(Branched from the Master Branch) and as code deploys to PRODUCTION (Or higher instances) code merges/integrates back to the Master branch.This...
    • Sep 15, 2017 2:14 AM