Stat

Previous to 5.8, when creating a CSR, the user was required to choose from the people assigned to the queue that is in place for the first step in the workflow. There was no default user assigned. Apparently in 5.8, Stat was "enhanced" to automatically...

I'd like to be able to have a group/class defined for doing code reviews that includes a set of developers and technical leads. However, some of these people will also be developing themselves. They shouldn't be able to approve their own CSR/work. Can...

Add two new Job Classes to the Job Class drop down in the Job Defintion form. The first, Lock all unlocked objects - This job would lock all objects on an open CSR that had unlocked objects. This typically happens when objects are added to a CSR and...