Stat

In Stat 5.8 a "feature" was implemented that defaults the assigned user to the queue owner. I am not sure what business process this was intended to address, but it is causing problems at our site. What happens far too often is a CSR gets saved with the...

Add two new Job Classes to the Job Class drop down in the Job Defintion form. The first, Lock all unlocked objects - This job would lock all objects on an open CSR that had unlocked objects. This typically happens when objects are added to a CSR and...

With the new STAT 6.1 upgrade, the Edit Objects feature, was removed from the Change Management tabs. We need this functionality back into STAT. Currently we have a special team that migrates our PeopleSoft code into Prod. They used this tab, in the past...