Add two new Job Classes to the Job Class drop down in the Job Defintion form.
The first, Lock all unlocked objects - This job would lock all objects on an open CSR that had unlocked objects. This typically happens when objects are added to a CSR and...
We would like to use the same userid for our clients as their Active Directory userid to login to Stat with but Stat currently only allows for 10 characters in the userid column. Please increase the userid column to a minimum of 15 characters.
Thank...
Would really like to see the ability to define, by CSR Type, if the Tracking # field is required or not (exact same feature as available today for the Project field).
(Hope the screen shot is readable to folks viewing this)
Created a Business Rule that will trigger when a Stat Migration has been scheduled. Would like the subject to be changed from "Migration Notification" to Scheduled Migration Notification of CSR...
Previous to 5.8, when creating a CSR, the user was required to choose from the people assigned to the queue that is in place for the first step in the workflow. There was no default user assigned. Apparently in 5.8, Stat was "enhanced" to automatically...
With the new STAT 6.1 upgrade, the Edit Objects feature, was removed from the Change Management tabs. We need this functionality back into STAT. Currently we have a special team that migrates our PeopleSoft code into Prod. They used this tab, in the past...
Currently "Migration Notification" event business rule just indicates CSR#, Migrator, Target Environment details.
This information is not sufficient for the users to understand what was migrated. Can we make this configurable so that we can add additional...
Is it possible to have the option to change the User Id on the CSR header, so that it can be defaulted to the user who opens the CSR?
For example, the CSR Header has the field 'User Id', which defaults to the Queue owner. Could it be possible to default...
