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EOS - modules installed today and STAT Agent is hanging periodically

sunil_gaddam
over 7 years ago

We have installed EOS modules today on our STAT non-PROD environment.

We are seeing STAT Agent hanging after sometime. Did anyone run into this issue? and any recommendations to resolve the issue

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  • 0 over 7 years ago
    Had a similar problem and I am thinking maybe your Stat EBS Agent JVM needs more memory. Check under STAT_HOME/bin file: statctl.sh. I increased the 2nd line below to correct my issue from -Xms256m -Xmx512m to the values list below. Restart the agent after making the change.

    ./java -DSTAT="$envCode" \
    -Xms512m -Xmx1024m \
    -Dconfigfile=$cfgFile \
    -Dcmdconfig="$cfgParams" \
    -DSTAT_HOME=$STAT_HOME \
    -Dfile.encoding=UTF-8 \
    com.quest.stat.oracle.OAStatAgent $envCode 2>&1 | tee -a $fatalLog &
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  • 0 over 7 years ago
    Had a similar problem and I am thinking maybe your Stat EBS Agent JVM needs more memory. Check under STAT_HOME/bin file: statctl.sh. I increased the 2nd line below to correct my issue from -Xms256m -Xmx512m to the values list below. Restart the agent after making the change.

    ./java -DSTAT="$envCode" \
    -Xms512m -Xmx1024m \
    -Dconfigfile=$cfgFile \
    -Dcmdconfig="$cfgParams" \
    -DSTAT_HOME=$STAT_HOME \
    -Dfile.encoding=UTF-8 \
    com.quest.stat.oracle.OAStatAgent $envCode 2>&1 | tee -a $fatalLog &
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