When I go to install the Local Mount Utility, it prompts saying that windows blocked the installation of a digitally unsigned driver. I have tried advanced bootup to allow installation of unsigned drivers but still received this prompt.

Hey,

I have been asked to put together some full calculations for sizing a new Repository, 

Reading through the sizing document its stating the multiplier as 1.4x where x = total amount protected. +- .2 per 10% 

and then adding  .5 year year etc, 

anyhow…

https://support.quest.com/appassure/kb/117518

I've found the above KB article that describes the problem I'm having, but it doesn't look like it's relevant to Rapid Recovery. Is there an updated version of this for Rapid Recovery?

Hello,

An exchange mountability check has gotten stuck canceling, it has been stuck for a few days. I saw this article where it said to restart the core service. Is this safe to do and the most graceful way to clear the job? It is holding up other jobs…

Other than the version of the Rapid Recovery Client, is the process for backing up a CentOS 7 machine going to be any different than a Windows machine? So far we aren't having any luck, so I just wanted to make sure I wasn't missing a step.

Thanks…

Hi folks,

Has anyone else been receiving the following warning when checking for updates on Linux systems with the Rapid Recovery agent installed?

W: s3.amazonaws.com/.../InRelease: Signature by key 98B066A163C839F04EFCB354E1CF64095C605D2B uses weak digest…

I've recently been having issues with the CIP and latest browser versions so I'm thinking about upgrading vCenter Server to 6.5 so I can use the HTML5 interface (along with integrating VUM) but I'm not sure if this is supported for Rapid Recovery 6.x…

We run most of our Rapid Recovery Cores in Hyper-V VMs. Since upgrading from Appassure 5.4 to Rapid Recovery we've had problems with the Core service gradually using up more and more memory until it eventually uses up all the available memory recourses…

We've recently upgraded from AA 5.4 to RR 6.1.  I'm trying to update the scripted rollups we had setup by downloading and using RRRollup.3i.improved.ps1 which is attached to KB 219952 (https://support.quest.com/rapid-recovery/kb/219952).

Here is…

I recently tried to install an agent (6.1.1.137) on a hyper-v vm running server 2016 and the Program Compatibility Assistant blocked all the driver installations because it didn't like the digital signatures. Is this a known issue?

We have a core with some machines that are being replicated.

The machines and the repository will go to a new server.

I've been looking around and found a few guides on moving the repository.

What I have in mind is installing a 2012 server that has…

I ran the 6.1 upgrade form the core today and after reboot, the core services is not available anymore and I got a message stating services failed to start. i checked the services and I don't see any appassure related service anymore.

I went ahead…

Hello All,

  Thank you for taking the time to read this!  

Background:

  I'm currently running Rapid Recovery 6.0.1.609 and would like to connect to AWS S3 GovCloud Region (https://aws.amazon.com/govcloud-us/  us-gov-west-1).  We already have been approved…

We are looking to upgrade our VMWare environment to 6.5 (ESXi, VCenter and everything else) within the next few weeks.  We currently have a VMWare environment of 5.1 and using AppAssure version 5.4.3.106?  This Core is currently backing up 7 VM's and 13…

Hi guys,

I am using Windows 10, with three partitions in it C, D and E. Everything was working fine till last night but today morning when I turn on my HP laptop E partition is not available. Don’t know what happen to my laptop. I am not tech savvy so…

Hi all,

When replicating a backup to another backup server, I've started getting this error and haven't been able to get rid of it.

Stack Trace:

System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
Parameter…

Greetings,

I've come across a problem where when I create a snapshot of my server with two SQL databases on it, future snapshots of the same server fail until I restart the SQL servers.

From troubleshooting, I've deduced that the failure is because…

Hello everyone,

A few days ago, a server that was backing up perfectly fine, suddenly started giving me errors when it tried to start a backup.

When I open the details page of this server it states "Unable to get details for 'server'. Verify that 'server…

Hi All!

I have five Virtual Standbys continually updating on my core. I am using a target core to replicate my protected machines to.

Is it possible to replicate my Virtual Standbys using the Rapid Recovery Replication as I do the protected machines to…

Hello all,

We currently have Rapid Rec. VERSION: 6.0.1.609 running but we dont get any notifications.

The SMTP settings have been added, can send test mails, and have added notification groups with e-mail and windows logging.

But none of the options seem…

Hi all,

One of my replicated host get an error when the rollup job is trying to run for it :

Error

The offset is invalid

Error reading 0x800000 bytes at offset 0x17800000 from file 0x20000001044696 on volume 0x2 - Error(s) 'RpfsInvalidOffset'
…

Hi,

      I have installed Rapid Recovery 6.1 trial version on "Windows Server 2016 (Datacenter edition)" operating system and trying to protect two test machines via RR 6.1 agent software.

Triggered agent deployment remotely via protect machine…

I am currently converting some of our environment to the the agent-less style of backing up the machines. What I am not sure about is how to move the existing recovery points to the now agent-less protected machine. I have the recovery points still, and…

I am facing issue while retrieving recent recovery points information via REST API from Rapid Recovery 6.1. Getting 500-Internal server error when we try below REST API request with Rapid Recovery 6.1.

When we try same API request with AppAssure 5.4.3…

I recently moved from using the agent to an agentless deployment (yep, archived all my old recovery points first!), and have run into a few hiccups on the way.  The initial backups all work well, replication works well, but the virtual standby's that I…