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Upgrade from AppAssure 5.4.3.106 to Rapid Recovery 6.0.2 on DL1000 (backup and replication)

brian.hart
over 8 years ago

I got my last three sets of backup/replication DL 1000 units (six total servers for three separate clients) earlier this year, when RapidRecovery was probably already in the process of replacing AppAssure. Upgrades are included as part of my AppAssure support contract. Now I see that the upgrade to RapidRecovery is available and at level 6.0.2.144. While Dell provides what I can only assume are sound download & upgrade instructions, I would prefer to hear a real-world experience of the process from someone that has tried it--things like these:

  • Would you recommend this upgrade or are there reasons I should avoid it or wait for some further RapidRecovery service pack?
  • How well did the upgrade go?
  • Were there surprises, such as auto-reboots of servers running the Agent?
  • How long did it take?
  • How is performance afterwards?
  • Does the UI change much? For the better? For the worse?
  • Are there omissions in the Dell documentation that led to any panic moments or inference-based steps?
  • Was there any post-upgrade reconfiguration necessary?
  • Is there any recommended post-upgrade cleanup?

If not, I guess I may be the guinea pig here.

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  • 0 over 8 years ago
    This is what I suspected, then. If I understand you correctly, then I just need to download the two appliance-specific upgrade/update packages, not the Core or Agent upgrade packages. Is that correct? I downloaded everything so far but have not installed anything, instead waiting to get a clear idea here of what I need to do.

    It was certainly not that clear here at the main upgrade info link: : support.software.dell.com/.../181997. Even though I can get from there to the downloads, there is nothing at that link nor in the upgrade/update download folder, which includes the DL1000-specific files, to indicate which packages to install in my environment.

    And it leaves two question remaining:

    1. If I install the RUU and Update Patch 2, will I need to manually remove the AA Agent and install the RR Agent, or will the Core push those out automatically?
    2. Will any of this involve a reboot or require physical access to the server? I am an hour away from the location, so I am doing this all via Remote Desktop.

    Thank you.
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  • 0 over 8 years ago
    This is what I suspected, then. If I understand you correctly, then I just need to download the two appliance-specific upgrade/update packages, not the Core or Agent upgrade packages. Is that correct? I downloaded everything so far but have not installed anything, instead waiting to get a clear idea here of what I need to do.

    It was certainly not that clear here at the main upgrade info link: : support.software.dell.com/.../181997. Even though I can get from there to the downloads, there is nothing at that link nor in the upgrade/update download folder, which includes the DL1000-specific files, to indicate which packages to install in my environment.

    And it leaves two question remaining:

    1. If I install the RUU and Update Patch 2, will I need to manually remove the AA Agent and install the RR Agent, or will the Core push those out automatically?
    2. Will any of this involve a reboot or require physical access to the server? I am an hour away from the location, so I am doing this all via Remote Desktop.

    Thank you.
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