Rapid Recovery 6.5 and VMWare ESXi 5.5 Create VM

Looking to upgrade my cores to RR 6.5 for VMWare ESXi 7.0 support. I still have a ESXi 5.5 cluster in my environment. I use agent based backups for all my servers. Only process i would need the core to be able to do on ESXi is create virtual standby or VM export to create a VM from a backup in case of a server failure. I realize 5.5 is out of support and Quest wont help with issues. My question is, will RR 6.5 connect correctly to ESXi 5.5 to create the VMs as needed. The ESXi is a full license (not free)

  • That is correct, there 'use' to be a separate DL installer (the RUU), that was discontinued, and now there is just 1 installer for ALL Rapid Recovery devices. Once you run the installer you get a warning message that says the Appliance tab will no longer be available. This was removed from all the builds of RR after it was no longer part of Dell as that was their technology I do believe. Other than that, it is straight install. As long as you have an active license you should be able to download and install whichever version of RR you wish to use. 

  • i have the standalone 6.1.3 installer(non RUU version) i used on my newer cores....if the RUU install only keeps the appliance tab (which i dont care if i lose that) i wonder if i can run the standalone 6.1.3 installer on my DL appliances and have it work? While chatting with support this morning, they told me i needed to get support involved as the dl 5.4.3 license would need to be converted from hardware to software based license to use with the 6.1.3 install.. any idea if that is accurate?

  • You might have to get a software license as technically it will no longer be an appliance. There'll be a 0 charge transaction on there end, you'll need to call into support and basically state just that, you need your DL lic converted to a SW lic. If you run the 6.1.3 installer (non-RUU) the 'worst' that will happen is that the appliance tab will show up red or yellow, permanently. You'll have every RR functionality, but none on the appliance tab. Otherwise, yes, worst case scenario you upgrade and find out need a new lic (and the appliance tab is gone, and you have 30 days to get with support to get the lic converted).