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Appasure to Rapid Recovery Upgrade Exchange Logs

mberkery
over 7 years ago

I am currently working a project to upgrade my backup server from Appassure to Rapid Recovery and wanted to know if anyone could help me out with a question. My 2010 Exchange server is running on Appasure v4 and I want to upgrade it with the Rapid Recovery Agent, when i uninstall the Replay software from the exchange will it remove the log files with it or will i have to delete those as well? Any information would be greatly appreciated. 

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  • 0 over 7 years ago
    You don't have to uninstall the agent to upgrade from AppAssure to Rapid Recovery. Simply run the Rapid Recovery agent installer and it will update to the new version. If you want to remove AppAssure first and then install Rapid Recover, we won't delete any of the Exchange logs. Even if this process takes you a couple of days, there should be no need to manually delete any Exchange log files (as you should have space for them). Then once you get everything upgraded the log truncation job will run again during the nightly jobs and clean up log files as needed.
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  • 0 over 7 years ago
    You don't have to uninstall the agent to upgrade from AppAssure to Rapid Recovery. Simply run the Rapid Recovery agent installer and it will update to the new version. If you want to remove AppAssure first and then install Rapid Recover, we won't delete any of the Exchange logs. Even if this process takes you a couple of days, there should be no need to manually delete any Exchange log files (as you should have space for them). Then once you get everything upgraded the log truncation job will run again during the nightly jobs and clean up log files as needed.
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