Facing issue while retrieving Recent recovery point information via REST API from Rapid Recovery 6.1

Question

I am facing issue while retrieving recent recovery points information via REST API from Rapid Recovery 6.1. Getting 500-Internal server error when we try below REST API request with Rapid Recovery 6.1.

When we try same API request with AppAssure 5.4.3 (older version), it works fine. Is there any changes done with Rapid Recovery 6.1 version related to this API .

Setup Details:

- Installed Rapid Recovery 6.1 on Windows 2012 R2 machine and protecting 3 test machines including Windows 2016 machine

Request Details: -

Method: PUT

URL: https://<RR Core IP>:8006/apprecovery/api/core/recoveryPoints/recent

Request Body:

<?xml version="1.0" ?>
<getMostRecentRecoveryPoints xmlns="http://apprecovery.com/management/api/2010/05">
<agentIds>
<agentId>4bdf3815-ca05-4f3c-bbb8-8b4c30052ad5</agentId>
</agentIds>
</getMostRecentRecoveryPoints

Response:-

Status Code: 500 Internal Server Error
Content-Length: 2129
Content-Type: application/xml
Date: Thu, 22 Dec 2016 08:56:49 GMT
Etag: 1B2M2Y8AsgTpgAmY7PhCfg==
Server: Microsoft-HTTPAPI/2.0

Response Body:

<message>The method was not found for this Request.</message>

<type>System.MissingMethodException</type>

System.MissingMethodException: The method was not found for this Request. at Replay.ServiceHost.Implementation.Hosting.ServiceHost.HandleIncomingRequest(IHttpRequestEventArgs eventArgs)

</detail>

System.MissingMethodException: The method was not found for this Request. at Replay.ServiceHost.Implementation.Hosting.ServiceHost.HandleIncomingRequest(IHttpRequestEventArgs eventArgs)

</stackTrace>

<message>The method was not found for this Request.</message>

<type>System.MissingMethodException</type>

System.MissingMethodException: The method was not found for this Request. at Replay.ServiceHost.Implementation.Hosting.ServiceHost.HandleIncomingRequest(IHttpRequestEventArgs eventArgs)

</detail>

AAEAAAD/////AQAAAAAAAAAEAQAAAB1TeXN0ZW0uTWlzc2luZ01ldGhvZEV4Y2VwdGlvbg8AAAAJQ2xhc3NOYW1lB01lc3NhZ2UERGF0YQ5Jbm5lckV4Y2VwdGlvbgdIZWxwVVJMEFN0YWNrVHJhY2VTdHJpbmcWUmVtb3RlU3RhY2tUcmFjZVN0cmluZxBSZW1vdGVTdGFja0luZGV4D0V4Y2VwdGlvbk1ldGhvZAdIUmVzdWx0BlNvdXJjZQ1XYXRzb25CdWNrZXRzC01NQ2xhc3NOYW1lDE1NTWVtYmVyTmFtZQtNTVNpZ25hdHVyZQEBAwMBAQEAAQABBwEBBx5TeXN0ZW0uQ29sbGVjdGlvbnMuSURpY3Rpb25hcnkQU3lzdGVtLkV4Y2VwdGlvbggIAgIGAgAAAB1TeXN0ZW0uTWlzc2luZ01ldGhvZEV4Y2VwdGlvbgYDAAAAKlRoZSBtZXRob2Qgd2FzIG5vdCBmb3VuZCBmb3IgdGhpcyBSZXF1ZXN0LgoKCgYEAAAAciAgIGF0IFJlcGxheS5TZXJ2aWNlSG9zdC5JbXBsZW1lbnRhdGlvbi5Ib3N0aW5nLlNlcnZpY2VIb3N0LkhhbmRsZUluY29taW5nUmVxdWVzdChJSHR0cFJlcXVlc3RFdmVudEFyZ3MgZXZlbnRBcmdzKQoAAAAABgUAAAD4ATgKSGFuZGxlSW5jb21pbmdSZXF1ZXN0ClNlcnZpY2VIb3N0LkltcGxlbWVudGF0aW9uLCBWZXJzaW9uPTYuMS4wLjY0NSwgQ3VsdHVyZT1uZXV0cmFsLCBQdWJsaWNLZXlUb2tlbj1udWxsClJlcGxheS5TZXJ2aWNlSG9zdC5JbXBsZW1lbnRhdGlvbi5Ib3N0aW5nLlNlcnZpY2VIb3N0ClZvaWQgSGFuZGxlSW5jb21pbmdSZXF1ZXN0KFJlcGxheS5TZXJ2aWNlSG9zdC5Db250cmFjdHMuSG9zdGluZy5JSHR0cFJlcXVlc3RFdmVudEFyZ3MpExUTgAYGAAAAGlNlcnZpY2VIb3N0LkltcGxlbWVudGF0aW9uCgoKCgs=

</rawException>

</serverException>

</serverError>

Can someone provide any pointers to resolve this issue?

Thanks and Regards,

Laxmikant

Tudor.Popescu · Accepted Answer

Hi Laxmikant: The telling info in the error message is "System.MissingMethodException" -- which means that the PUT method is not defined for the "recoveryPoints/recent" REST API call. I have tried the same with POST instead of PUT and it worked for me. 
 Encouraged by the result, I went to the API documentation as I thought that there is a documentation error. However, the POST method is mentioned in the documentation as well. 
 
 I went to the 6.0.2.144 documentation and indeed, the referenced method is PUT.

It turns out that some of the API REST call methods have been changed from 6.0.2 to 6.1 
 To get the newest API documentation, please go to the Release Notes page linked here . 
 Hope that this helps.