Device Agent Service URL and Auth Key missing

Trevor Taegder Becky Cross  any assistance will be appreciated thanks.

Hi Jimmy, this is not an issue with your configuration and just requires a quick update on our end to resolve.  Please open a support ticket with your OrgID and region (US/EU/etc) and we will get it fixed for your project.

Thank you so much Becky and I take the resource processing feature in the ODM is not there because of same reason? I will go to my reseller as they have capability to raise the ticket on our behalf and how long does it take to enable both the ODM Resource Processing and Desktop URL settings? Kind Regards, Jimmy

Thank you so much Becky and I take the resource processing feature in the ODM is not there because of same reason? I will go to my reseller as they have capability to raise the ticket on our behalf and how long does it take to enable both the ODM Resource Processing and Desktop URL settings? Kind Regards, Jimmy

The Resource Processing feature is not enabled in ODM by default, but you can request that the Feature be enabled for your OrgID. Once Support receives the ticket(s), they can complete both items quickly and then you should see both features after logging out and logging back into ODM.

Sure will do that and provide details, is it specific to our Quest Tenant or some kind of M365 Configuration that is causing this? Sorry there is no info on the Quest sites so asking this query. Thanks

The issue with the Device Agent Service URL just started for newly created T5 setups and is not specific to your tenant or configuration; this will be fixed next week platform-wide. Kind Regards, Becky