Hello Quest Community,
Good Day. Newbie here. Its been a month of searching solution to fix this error. We are using dell Ultrium tape drive and the netvault has no problem for detecting the tape drive. I also create new selection set for fullback up and differential backup but still got the same error. I would like to know if you encounter same error as mine. Please see the logs below for the error reference.
Schedule | WSDK001 | Job 157 phase 1 failed on all 2 retries | ||||
2019/8/14 6:07:11 | 157 | 13 | Jobs | WSDK001 | Finished job 157, phase 1 (instance 13) | |
2019/8/14 6:07:11 | 157 | 13 | Jobs | WSDK001 | Job Status: Backup Failed | |
2019/8/14 6:07:11 | 157 | 13 | Jobs | WSDK001 | Fatal error: Backup failed | |
2019/8/14 6:07:11 | 157 | 13 | Data Plugin | WSDK001 | Job completed with warnings/errors | |
2019/8/14 6:07:10 | 157 | 13 | Data Plugin | WSDK001 | Failed to prepare for an incremental backup | |
2019/8/14 6:07:10 | 157 | 13 | Data Plugin | WSDK001 | Failed to find previous full backup for set | |
2019/8/14 6:07:10 | 157 | 13 | Jobs | WSDK001 | Error getting index: No suitable backup to base incremental on | |
2019/8/14 6:07:10 | 157 | 13 | Data Plugin | WSDK001 | Job is incremental - requesting previous index | |
2019/8/14 6:07:10 | 157 | 13 | Data Plugin | WSDK001 | Created VSS snapshot | |
2019/8/14 6:07:00 | 157 | 13 | Data Plugin | WSDK001 | File System 10.0.5.5 Backup | |
2019/8/14 6:07:00 | 157 | 13 | Jobs | WSDK001 | Starting job 157 'test differential backup' (Phase 1 , Instance 13) for UID 1 |
Your kind attention with this matter is highly appreciated. Thank you.