Hi
We are using Netvault Backup Software ( 11.4.0.22) with Dell DR4300e appliance and Dell Standalone tape drive(Single drive LTO6).
After successfully performing previous month backup onto tape, the tape was removed by using Netvault WebUI ( By clicking Unload from Tape Drive Management). Now, when we inserted new tape and after trying to label that tape, Tape activity is always showing as "Positioning" whereas Status is showing as "Online"
Also the new tape added is not showing up in Explore Tape Storage
Now, backup onto tape is always failed with error message " Media request failed:Media request no suitable drive/media pair"
Any help would be appreciated
Thank You