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Move task stuck - domain join not executed

christian woelk
3 days ago

Hey guys,

we are just starting the mass migration for our clients. In some cases we have now seen the issue that the Move task keeps being in status "in progress". At this moment the task already has removed the computer object in the source and created a new one in the target. The user does not receive the popup that he is going to be logged of and so the actual domain join is not executed.

We waited for nearly an hour, but there was no further movement. When we checked on the client side, the user was working without interruption or network change.

Any idea how this can happen? Maybe due to moving to much PCs at the same time? We are talking here about only 10 clients in a batch.

I'm happy for any help.

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  • 0 3 days ago

    The first thing I always check is the agent log on the client side - how far is the task actually getting according to the entries in the log?

    If the log mysteriously ends, I would suggest having a look at the Windows event logs on the client host to see if there are any warnings or errors being generated (possibly by some kind of end point protection?)

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  • 0 3 days ago

    The first thing I always check is the agent log on the client side - how far is the task actually getting according to the entries in the log?

    If the log mysteriously ends, I would suggest having a look at the Windows event logs on the client host to see if there are any warnings or errors being generated (possibly by some kind of end point protection?)

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