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upgrade button is missing in ControlPoint configuration wizard

I am trying to upgrade ControlPoint on a SharePoint 2010 farm.

The current ControlPoint version is 4.5 and I am trying to upgrade the version to latest 7.5.

After the first phase of installing the files, I got the configuration window with only one option which is "Configure or Modify ControlPoint". The "Upgrade ControlPoint" section is missing according your Install manual page 36. please advise.

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bbautista over 6 years ago

Hi Alfi,

Make sure that you run the correct installer. For Sharepoint 2010 farm click on the link below.

metalogixcdn.azureedge.net/.../ControlPoint_V7_5_2642_1_2010_Standard.zip

If the only option is "Configure or Modify ControlPoint", you may run it to update your ControlPoint and under Manage ControlPoint Licenses dialog box, select the 4th radio button, click on "Manage Licenses" and "Record Licenses" buttons to update your license, and click "Close" to dismiss the dialog.

Regards,
Bianca
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bbautista over 6 years ago

Hi Alfi,

Make sure that you run the correct installer. For Sharepoint 2010 farm click on the link below.

metalogixcdn.azureedge.net/.../ControlPoint_V7_5_2642_1_2010_Standard.zip

If the only option is "Configure or Modify ControlPoint", you may run it to update your ControlPoint and under Manage ControlPoint Licenses dialog box, select the 4th radio button, click on "Manage Licenses" and "Record Licenses" buttons to update your license, and click "Close" to dismiss the dialog.

Regards,
Bianca
Cancel
Up 0 Down

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