ControlPoint Permissions report are pulled out directly from the SharePoint environment, unless they have been configured to use cached data. Please refer to the link below for additional information:
If the "Use cached data" option is not checked when running the report and it does not display any data, I suggest you to perform the following steps to troubleshoot the issue:
1. Generate a SharePoint Permissions report using the same account running the ControlPoint Permissions report. Below are some articles you may refer to for instructions:
SharePoint Permissions Report - All user permissions from Web App to Item level
Still not getting any data on the SharePoint Permissions report indicates that it is likely an environmental issue. Otherwise, please refer to the next step.
2. Run the ControlPoint Permission report using the ControlPoint service account to check if it's a permission-related issue.
ControlPoint Permissions report are pulled out directly from the SharePoint environment, unless they have been configured to use cached data. Please refer to the link below for additional information:
If the "Use cached data" option is not checked when running the report and it does not display any data, I suggest you to perform the following steps to troubleshoot the issue:
1. Generate a SharePoint Permissions report using the same account running the ControlPoint Permissions report. Below are some articles you may refer to for instructions:
SharePoint Permissions Report - All user permissions from Web App to Item level
Still not getting any data on the SharePoint Permissions report indicates that it is likely an environmental issue. Otherwise, please refer to the next step.
2. Run the ControlPoint Permission report using the ControlPoint service account to check if it's a permission-related issue.
