Hi France,
Please refer to the article link attached to resolve the issue with the access denied error >> metalogix.force.com/.../Users-are-unable-to-access-the-ControlPoint-application
This should help resolve the permissions issue you are seeing.
Kind Regards
Hi France,
I have emailed you the following word doc attached to this post due to you not being able to access your account. The word doc has the recommenced article within it. I will see what team will be able to help you access the portal in order to find other articles in the future.
Kind Regards
Hi France,
I would recommend opening a support case with an engineer to take a further look into what could be causing the issue with permissions. It may also speed things up if you include all previous screenshots that you sent regarding this post.
Kind Regards