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Why is Content Matrix not connecting to SharePoint Online sites after a crash and claims the sites do not exist

james beckenham
over 6 years ago

After a crash, content matrix will now not connect to sites it was previously connected to in SharePoint Online claiming is "Could not find site on the remote SharePoint server: <URL>"

 

I also see an error pop up on shut down of Content Matrix that says "An error occurred invoking the method. The destination thread no longer exists." which I have previously never seen.

 

Help?!

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  • over 6 years ago

    Hi James,

     

    Can you please confirm if you are using Auto Detect as the Authentication Type when connecting to SharePoint Online? If yes, I suggest that you change it to Web Browser Authentication, then try to reconnect to the environment.

     

    I hope this helps.

     

     

    Regards,

    Cyrus

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  • over 6 years ago

    Hi James,

     

    Can you please confirm if you are using Auto Detect as the Authentication Type when connecting to SharePoint Online? If yes, I suggest that you change it to Web Browser Authentication, then try to reconnect to the environment.

     

    I hope this helps.

     

     

    Regards,

    Cyrus

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