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Trying to add/invite a coworker to be able to open/manage support casesq

mcallaghan_95583
over 6 years ago

how do I allow my coworker to have access/updates to our support cases with his own account?

  • over 6 years ago

    Hi Michael,

     

    Your co-worker can create an account on the Metalogix Customer Portal and specify your company name (Tessy Plastics) so our Customer Care Team could add him/her to the same account. It will give him/her access/visibility to the company's support cases.

     

    I hope this helps.

     

     

    Regards,

    Cyrus

    ​