Hi Rebecca,
If the issue persists after performing the provided recommendations, I suggest that you submit a case so an engineer can perform further investigation as to what's causing it to happen. It may help if you'll keep the following files handy:
Regards,
Cyrus
Hi Rebecca,
If the issue persists after performing the provided recommendations, I suggest that you submit a case so an engineer can perform further investigation as to what's causing it to happen. It may help if you'll keep the following files handy:
Regards,
Cyrus