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mam altlana

jeff_63393
over 6 years ago
mam altlana
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  • over 6 years ago

    Hi Jeff,

     

    ​The MAM Atlanta service is included in older versions of Archive Manager and does not have to be in a running state. On the other hand, out of all the 3 MAM Exchange Direct Archive services, only MAM Exchange Direct Archive - legacy should be set to run automatically.

     

    With regards to missing attachments on archived emails, please refer to the resolution provided in the article below:

     

    Your form cache is probably corrupt

    metalogix.force.com/.../Your-form-cache-is-probably-corrupt-message

     

    I hope this helps.

     

     

    Regards,

    Cyrus

     

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  • over 6 years ago

    Hi Jeff,

     

    ​The MAM Atlanta service is included in older versions of Archive Manager and does not have to be in a running state. On the other hand, out of all the 3 MAM Exchange Direct Archive services, only MAM Exchange Direct Archive - legacy should be set to run automatically.

     

    With regards to missing attachments on archived emails, please refer to the resolution provided in the article below:

     

    Your form cache is probably corrupt

    metalogix.force.com/.../Your-form-cache-is-probably-corrupt-message

     

    I hope this helps.

     

     

    Regards,

    Cyrus

     

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