I have a valid contract and license. Upgraded a ms sql 2012 2 node fail over cluster on 10-18-2017 and got the error "The backup has failed because LiteSpeed was unable to retrieve license information". Did a fail over on 10-18-2017, It has a daily run with no failure. Do a fail over on 10-28-2017 and it ran daily till 11-3-2017 and fail again with same error message. There is 21 databases in this cluster node an it looks like it was successful on 4 of them and then got error on 5th one. It is only happening on the DIFF backup, not the FULL or the TLOG. I have 3 other cluster to upgrade but can't as long as this message keep randomly show up. Any clue as how to debug this? The job was created and last modified on 8-15-2015.
litespeed version 8.6 / build 8.6.0.571
Date 11/3/2017 1:00:01 PM
Log Job History (LiteSpeed Backup Diff xxxSQL.All databases)
Step ID 1
Server xxxSQL
Job Name LiteSpeed Backup Diff xxxSQL.All databases
Step Name Step1
Duration 00:11:15
Sql Severity 16
Sql Message ID 62001
Operator Emailed
Operator Net sent
Operator Paged
Retries Attempted 0
Message
Executed as user: COUGARS\sqladmin_xxx. LSM directory for OLR Map(*.lsm) generation: \\networkpath\sqlbackups\xxxSQL\bkup SQL> Processed 41440 pages for database '1stdatabase', file '1stdb' on file 1. SQL> Processed 15 pages for database '1stdatabase', file '1stdb_Log' on file 1. SQL> BACKUP DATABASE WITH DIFFERENTIAL successfully processed 41455 pages in 17.363 seconds (18.652 MB/sec). BACKUP ATTACHED FILES successfully processed 1 file(s) Backup added as file number: 1 Output File(s): \\networkpath\sqlbackups\xxxSQL\bkup\1stdatabase_diff_1509728405_20171103130002.bak Native Size: 353.10 MB Backup Size: 366.04 MB Attachments: 12.72 MB LSM directory for OLR Map(*.lsm) generation: \\networkpath\sqlbackups\xxxSQL\bkup SQL> Processed 40 pages for database '2nddatabase', file '2nddatabase' on file 1. SQL> Processed 1 pages for database '2nddatabase', file '2nddatabase_log' on file 1. SQL> BACKUP DATABASE WITH DIFFERENTIAL successfully processed 41 pages in 4.799 seconds (0.066 MB/sec). BACKUP ATTACHED FILES successfully processed 1 file(s) Backup added as file number: 1 Output File(s): \\networkpath\sqlbackups\xxxSQL\bkup\2nddatabase_diff_1509728471_20171103130002.bak Native Size: 39.00 MB Backup Size: 52.47 MB Attachments: 0.16 MB LSM directory for OLR Map(*.lsm) generation: \\networkpath\sqlbackups\xxxSQL\bkup SQL> Processed 48 pages for database '3rddatabase3', file '3rddatabase3' on file 1. SQL> Processed 2 pages for database '3rddatabase3', file '3rddatabase3_log' on file 1. SQL> BACKUP DATABASE WITH DIFFERENTIAL successfully processed 50 pages in 20.680 seconds (0.018 MB/sec). BACKUP ATTACHED FILES successfully processed 1 file(s) Backup added as file number: 1 Output File(s): \\networkpath\sqlbackups\xxxSQL\bkup\3rddatabase3_diff_1509728490_20171103130002.bak Native Size: 83.53 MB Backup Size: 97.05 MB Attachments: 2.33 MB LSM directory for OLR Map(*.lsm) generation: \\networkpath\sqlbackups\xxxSQL\bkup SQL> Processed 72 pages for database '4thdatabase', file '4thdatabase Backup of database "5thdatabase" failed. The backup has failed because LiteSpeed was unable to retrieve license information. Restores can still be performed. [SQLSTATE 42000] (Error 62001). The step failed.
