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Cannot download TOAD

Yesterday I asked for a licence for TOAD for Oracle and I received it this morning - thank you very much!
I have entered my License Number: 134-554-679 here at Quest site.
In my profile I see:

License Number:134-554-679
Description:Toad for Oracle Professional Edition
Version:Your license is up to date
Group:Toad for Oracle 11/16/2017 
License User:dmitriy.shevelev@intrasoft-intl.com 
Quantity Owned:1 Seat 
Under Maintenance:0 Seat
License Renewal:

However, when I'm trying to download TOAD, I see the message:

Account No Longer Under Maintenance Our records indicate you are no longer current on maintenance. In order to upgrade to the most recent version of your product you must be under maintenance. Contact one of our renewal representatives and request pricing today to insure your investment is secure.


Could you please suggest, what am I doing wrong?
Regards,
Dmitry

  • Former Member
    0 Former Member over 6 years ago
    Your contact details might need to be updated. please call
    949-754-8080 or 800-306-9329
    They will be able to assist you or guide you in the right direction. also your Sales representative can assist you in enrolling your Email
    Thank you

    Jorge Carrasco
    Community Manager