Thunderbird Import Greyed Out – Could This Be a Bug?

Hi all,

I have multiple MBOX files that I need to import into Thunderbird, but the import option is greyed out. I updated Thunderbird, reinstalled ImportExportTools NG, and even tried using an older version, but the issue remains. Could this be a known bug?

Rather than waiting for a fix, I used SysTools Thunderbird Import Wizard, and it imported my emails without any hassle. If you’re in the same boat, this tool makes it easy to import MBOX to Thunderbird. Anyone else experiencing this problem?

  • There are a few possible reasons why Thunderbird's "Import" button might be grayed out: an import tool might not be installed, the version of Thunderbird might not work with the import tool, or the profile might be damaged. Softaken Thunderbird Conversion Suite makes it easy to move your Thunderbird data, so you don't have to spend hours on "Thunderbird Import Grey Out" fixing problems. You can convert Thunderbird MBOX and EML files to PST, MSG, EMLX, NSF, TGZ, and other forms with this tool. This makes it easy to move your emails to Outlook or other clients.