Improve end-user satisfaction with Quest's KACE Service Desk automation by...
- Ensuring 'ease of use' for end-user while using the Help Desk
- Enabling access to knowledge-base solutions
- Keeping end-users informed of progress
- Delivering fast and accurate problem resolution
O que você vai aprender
You will learn specific techniques you can leverage to ensure end-user satisfaction within the KACE Service Desk
Palestrantes
Jillian Salamon